Terms of service

These terms are between Vereon Technology Ltd ("we", "us") and the company that opens an Amana account ("you"). By creating an account you agree to them on your company's behalf. Last updated 12 October 2026.

The service

Amana is a customer relationship manager provided over the internet. We keep it running, secure and backed up, and improve it over time. Some features rely on other services you choose to connect (your mailbox, calendar, Xero, WhatsApp and so on), which have their own terms.

Trial, price and billing

• A new account is free for 14 days. No card is needed to start.
• After that it's £4 a month for each person who can make changes (Owners, Managers and Sales), billed monthly in advance by card through Stripe. View only people are free. Adding or removing people during a month is prorated.
• Calls, texts, WhatsApp messages, phone numbers and keeping another system connected are charged for what's used, at the prices in Settings → Billing, on the next invoice. A monthly spending cap stops calls and messages when it's reached; an Owner can change it.
• Prices are before VAT. We give at least 30 days' notice of a price change by email.
• If a payment fails and isn't fixed, the account becomes read only until it is. Nothing is deleted for that.

Cancelling

Cancel any time from Settings → Billing; the account stays usable to the end of the month you've paid for. You can export your records before you go. 30 days after an account closes, its data is deleted.

Your data

• What your company puts in Amana is yours. We use it only to provide the service to you, as our privacy policy describes.
• For personal data in your records, you are the controller and we are your processor: we act only on your instructions (using Amana is those instructions), keep it confidential, secure it, use only the sub-processors named in the privacy policy, help you answer people's requests, tell you without undue delay about a breach that affects it, and delete or return it when you leave.
• You're responsible for having a lawful basis for the people in your records and the messages you send them, including consent for marketing email and texts where the law needs it.

Fair use

Don't use Amana to send spam or unlawful messages, to call premium-rate or emergency numbers, to break anyone's rights, or to attack the service or its users. We may suspend an account that does, and tell you why.

Our responsibility

We provide Amana with reasonable skill and care, but we can't promise it will never be interrupted. Except where the law doesn't allow it, our total liability in any 12 months is limited to what you paid us in those 12 months, and we aren't liable for indirect losses such as lost profits or lost business. Nothing here limits liability for death, personal injury or fraud.

General

We may update these terms; if a change matters, we email company Owners 30 days ahead. These terms are governed by the law of England and Wales. Questions: engineering@vereon.tech.